At Fiabila, we believe beauty is built on trust, quality, and transparency. We are committed to delivering premium beauty and personal care products while maintaining the highest standards of integrity and customer respect.
By accessing or using the Fiabila website (the “Site”), you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these Terms, you should not use the Site or place orders.
Fiabila is a Karachi-based beauty and personal care brand operating exclusively within Pakistan.
All Fiabila products are sourced from internationally trusted suppliers located in Thailand and Italy and are distributed solely within Pakistan.
All prices displayed on the Site are in Pakistani Rupees (PKR).
By using this Site, you confirm that:
We reserve the right to refuse service or terminate accounts that provide false or misleading information.
You agree to use the Site only for lawful purposes and personal use.
You may not:
All website content including text, visuals, branding, and design elements remains the intellectual property of Fiabila.
We strive to ensure that all product descriptions, images, ingredient details, and pricing are accurate.
However:
Fiabila reserves the right to update or correct any information at any time.
Placing an order does not guarantee acceptance.
Fiabila reserves the right to:
Order confirmations may be sent via email, SMS, or phone verification.
We operate and deliver within Pakistan only.
Available payment methods may include:
Failure to accept confirmed COD shipments may result in future order restrictions.
Delivery timelines are estimates and may vary due to courier operations or unforeseen circumstances beyond our control.
Fiabila products are formulated for beauty and personal care purposes and are not intended to diagnose, treat, cure, or prevent any medical condition.
We recommend:
Fiabila shall not be held responsible for adverse reactions caused by misuse, failure to follow usage instructions, or undisclosed sensitivities.
All content on the Site including:
is the exclusive property of Fiabila and protected under applicable intellectual property laws of Pakistan.
Unauthorized reproduction or commercial use is strictly prohibited.
By submitting reviews, feedback, or content to Fiabila, you grant us a non-exclusive, royalty-free right to use, reproduce, and display such content for promotional or operational purposes.
We reserve the right to remove content deemed inappropriate, misleading, or unlawful.
To the fullest extent permitted under Pakistani law:
Customer information is handled responsibly and protected through reasonable administrative and technical safeguards.
Please refer to our Privacy Policy for detailed information.
Fiabila reserves the right to modify or update these Terms & Conditions at any time.
Continued use of the Site following changes constitutes acceptance of the revised Terms.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Karachi, Pakistan.
For inquiries regarding these Terms & Conditions:
Fiabila
Karachi, Pakistan
Hotline: +92 345 1712528
Email: support@fiabila.com.pk
Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM
